Terms of Service

Company

Aipify Group AS · Bergen, Norway · Org. No. 937 978 960

Contact and support: support@aipify.ai

What Aipify.tech provides

Aipify.tech provides digital services such as websites, online stores, customer portals, platform setup, project-based delivery, support, and related business software services.

Scope, price, timeline, and deliverables are defined in a quote, contract, or other written confirmation between the parties.

Quotes and agreements

A quote or price offer is not binding until accepted, signed, or otherwise confirmed by the customer through the customer portal process or agreed communication.

If these general terms conflict with a signed agreement, the specific agreement prevails.

Payments

Payment may be made through secure payment links provided by Stripe, or by invoice where offered.

Prices and amounts must be clearly stated in the quote or invoice, including whether amounts are shown excluding or including VAT where relevant.

Overdue amounts may incur interest and collection fees under applicable law.

Delivery

Digital delivery depends on agreed scope, access to required systems, customer participation, and approvals.

Deadlines and milestones may be adjusted when the customer, third parties, or unforeseen circumstances affect progress.

Customer responsibilities

The customer shall:

• Provide accurate company, contact, and project information
• Provide required access, approvals, and feedback in reasonable time
• Ensure shared content and data are lawful and that necessary rights exist
• Use the services responsibly without abuse or security violations

Changes and cancellation

Changes to scope, functionality, or priorities are handled through the agreed process, change order, or support.

If work is to end before delivery is complete, this must be agreed in writing. Costs for work performed and expenses incurred may be invoiced in line with the agreement and applicable law.

Refunds

Refunds are assessed case by case based on service status, what has been delivered, and applicable law, including withdrawal rights where relevant for consumer relationships.

Digital services and custom delivery may have limitations on withdrawal once delivery has started with the customer's consent.

Intellectual property

The customer retains rights to its own content, materials, and data.

Aipify retains rights to the platform, code, templates, methods, and general components not expressly transferred to the customer in an agreement.

Rights to the finished solution are governed by the specific contract.

Acceptable use

You must not use the services for unlawful activity, unauthorised access attempts, malware distribution, harassment, or other abuse that may harm Aipify, customers, or third parties.

We may suspend access in cases of serious or repeated misuse.

Limitation of liability

Aipify delivers services with reasonable professional care but cannot guarantee uninterrupted operation at all times.

Aipify is not liable for indirect loss, loss of income, or consequential damages unless mandatory law provides otherwise.

Total liability may be limited to the amount paid by the customer for the relevant service in a reasonable period before the incident, unless gross negligence or intent applies.

Governing law

These terms are governed by Norwegian law. Disputes should first be resolved amicably. If that fails, the matter may be brought before Norwegian courts, with Bergen District Court as venue unless mandatory law provides otherwise.